At MaisonVS.eu, we believe in transparency, quality, and trust. Below you can find answers to some of the most common questions from our customers.
Yes. All products sold on MaisonVS.eu are 100% authentic and come with their original tags.
We source our inventory directly from brands, licensees, or official distributors, ensuring every piece you receive is genuine. Each item is personally verified for authenticity before being added to our catalog.
We offer worldwide shipping to more than 170 countries through trusted delivery partners: DHL, FedEx, and UPS.
Wherever you are, MaisonVS brings luxury fashion directly to your doorstep.
We provide both Express and Economy delivery options. Delivery times vary depending on your destination:
Please note: Customs clearance may affect delivery times for non-EU countries.
Yes, we do. MaisonVS.eu follows a clear and fair return policy:
All returned items must be unused, in their original packaging, with tags attached. For detailed instructions, please visit our Returns & Refunds page or contact our support team for assistance.
If your question isn’t listed here, don’t hesitate to contact us at support@maisonvs.eu.
Our team is happy to assist you with shipping, product details, or any other inquiries.